About Us

Trusted Auto Care for Over 30 Years
Real Pro Auto Service, Inc . is a well-established family-owned business that has proudly served the West Michigan community since 1992. With over three decades of experience, they’ve built a solid reputation based on quality workmanship, dependable service, and community commitment. Their three strategic locations in Grand Rapids, Wyoming (MI), and Saranac make their services accessible across a wide region. Whether working on modern foreign vehicles or classic domestic models, their team is driven by a single goal—ensuring every vehicle leaves their shop safe and road-ready.

Our Philosophy

Reliable, Respectful, and Ready to Serve
At the heart of Real Pro Auto Service is a dedication to treating every customer with honesty and respect. As a family-run operation, they understand the importance of trust, especially in the auto repair industry. Their values are reflected not only in their services but in the way they communicate—transparent, patient, and focused on delivering the right solution for each vehicle, without unnecessary upselling. It’s this community-first approach that keeps customers coming back year after year.

RANGE OF AUTO SERVICES OFFERED

Routine Maintenance

Comprehensive Preventive Solutions
Real Pro Auto Service provides all essential vehicle maintenance tasks including oil changes, tire rotations, fluid checks, and filter replacements. These services are critical for extending vehicle life and preventing future costly repairs. Every procedure is completed with attention to detail and the highest industry standards. Their ASE certified technicians use advanced diagnostic tools to ensure maintenance is performed precisely and promptly.

Repairs and Diagnostics

Expertise for Simple to Complex Fixes
From brake pad replacement and suspension tuning to engine repairs and transmission service, Real Pro Auto Service offers a broad array of repairs for both common and complex issues. Their skilled team identifies underlying problems quickly and recommends effective solutions without delays. Diagnostics are thorough and clearly explained to vehicle owners, ensuring they stay informed every step of the way.

Specialized Systems Checks

Modern Technology for Modern Vehicles
As vehicles become more technologically advanced, Real Pro Auto Service keeps pace by continually training technicians in the latest systems. This includes computerized engine diagnostics, hybrid servicing, and electronic system calibration. Their facility is equipped to service both newer models and older cars, offering equal precision and efficiency to all.

CERTIFIED EXPERTS YOU CAN RELY ON

Our Technicians

ASE Certified and Continuously Trained
The team at Real Pro Auto Service consists of ASE certified technicians who undergo regular professional development. They stay up to date on best practices, emerging technology, and model-specific requirements. Each team member brings not only technical proficiency but also a customer-focused mindset to every interaction.

Industry Partnerships

NAPA and AAA Endorsed Service Center
Real Pro Auto Service is recognized as a NAPA AutoCare Center and is AAA approved—both of which reflect adherence to rigorous service standards. These partnerships enable them to offer high-quality parts, extended warranties, and customer benefits that go beyond the norm. It also reinforces their commitment to consistent service excellence.

WHY CUSTOMERS PREFER REAL PRO

Transparent Pricing

Clarity from Quote to Completion
Customers of Real Pro Auto Service appreciate the upfront pricing and detailed breakdowns provided before any work begins. There are no hidden fees or surprise charges. Each estimate is discussed in detail, with the goal of educating the vehicle owner rather than overwhelming them. This transparency builds lasting confidence.

Same-Day Convenience

Prompt Service Without Cutting Corners
Wherever possible, Real Pro Auto Service aims to provide same-day service, allowing customers to get back on the road quickly. Whether it’s a simple tune-up or a tire rotation, the team coordinates workflow efficiently to minimize downtime. Online appointment scheduling further simplifies the process for busy clients.

Three Convenient Locations

Grand Rapids, Wyoming, and Saranac
Real Pro’s three-location structure ensures that customers across West Michigan have easy access to quality automotive care. Each location is equipped with modern equipment, comfortable waiting areas, and friendly staff who are ready to assist. This regional availability enhances their reliability and responsiveness.

ADVANTAGES OVER OTHER SERVICE CENTERS

Integrity and Accountability

Built on Long-Term Customer Trust
Unlike large franchise chains, Real Pro Auto Service operates with a local-first mindset. Their longstanding presence in the community allows them to build lasting relationships with families, businesses, and organizations. Integrity is not just a policy—it’s the foundation of every repair and recommendation they offer.

Advanced Equipment and Tools

Ready for Vehicles of Any Age or Make
With ongoing investments in diagnostic systems and repair tools, Real Pro Auto Service is prepared to tackle the needs of vehicles from all eras. Their shops are fully equipped to manage high-mileage trucks, late-model SUVs, electric vehicles, and everything in between. This technical readiness is a major advantage for customers seeking comprehensive, future-proof service.

CHOOSE REAL PRO AUTO SERVICE

Our Commitment

Keeping Your Vehicle Running Right
From preventative maintenance to extensive repairs, Real Pro Auto Service offers everything your vehicle needs under one trusted roof. Their emphasis on safety, customer communication, and technical accuracy sets them apart in a competitive field. They treat every car as if it were their own—and every customer like family.